I. Introduction
At Menampilik Holidays (“we,” “us,” or “our”), we are committed to providing exceptional travel experiences while prioritizing the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect the data we gather from our valued customers and visitors to our website.
II. Information We Collect
A. Personal Information
In the course of providing our services and enhancing your travel experience, we may collect various types of personal information, including but not limited to:
- Name: e.g., John Doe
- Contact Information: e.g., email address, phone number, mailing address
- Payment Information: e.g., credit card details, billing address
- Passport and Visa Information: e.g., passport number, visa details
- Travel Preferences: e.g., seat preferences, dietary restrictions
B. Non-Personal Information
When you interact with our website, we automatically collect certain non-personal information to enhance your browsing experience. This may include:
- IP Address: e.g., 192.168.1.1
- Browser Type: e.g., Chrome, Safari
- Device Information: e.g., device model, operating system
- Demographic Information: e.g., age, gender, location
III. How We Use Your Information
We utilize the information we collect for the following purposes:
- Providing Travel Services: Your personal information is essential for facilitating bookings, reservations, and other travel-related services on your behalf.
- Communication: We use your contact information to communicate regarding bookings, inquiries, and relevant updates.
- Personalization: Understanding your preferences allows us to tailor recommendations and offers to better suit your needs.
- Payment Processing: Securely processing transactions for bookings and other requested services.
- Marketing: With your consent, we may send promotional offers and newsletters.
- Improving Services: Analyzing data helps us enhance our products and services.
IV. Information Sharing and Disclosure
We may share your information with the following entities:
- Third-Party Travel Suppliers: To fulfill bookings and reservations (e.g., airlines, hotels, car rental agencies).
- Service Providers: Trusted third-party providers assisting in our business operations (e.g., IT support, marketing agencies).
- Legal Authorities: When required by applicable laws, regulations, or legal processes.
V. Your Rights
You have the right to access, correct, or delete your personal information. If you have any concerns, please contact us using the details below.
VI. Contact Us
For any privacy-related inquiries or to exercise your rights, please reach out to us:
Address: BILIK 1, KOMPLEKS INABAH KAMAL, PETI SURAT 326, JALAN MUZIUM TUN SAKARAN, 91308 SEMPORNA, Sabah.
Email: privacy@menampilikholidays.com